RE Magazine Buyer’s Guide: The Equipment & Solutions Buyer’s Guide for Electric Cooperatives
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Cooperative Response Center, Inc.
Contact Center & Alarm Monitoring Services
Membership Info
- Associate Member - Platinum
- Service Member
Contact Info
Phone: 800-892-1578
Toll Free: 800-892-1578
Fax: 507-437-2099
Dan Otteson
Senior Regional Business Manager
Street Address
2000 8th Street NW
Austin, MN 55912
Other Branches
Key Contacts

Mark Colton
Central Station Business Manager
Phone: 507-437-2131
Fax: 507-437-2099

Dan Otteson
Senior Regional Business Manager
Phone: 507-437-2137
Fax: 507-437-2099

Call Centers
Copper Theft Prevention
Outage Management Software & Systems
- Substation Security Products & Services
no brands available
About Us

CRC offers utilities across the country seamless contact center and alarm monitoring solutions, including call management, line crew dispatch, AMI/CIS/OMS integration, CRCLink® outage communication software, and alarm monitoring. CRC also offers outage texting services, video monitoring of substations and a Payment Card Industry (PCI) compliance solution which utilizes live agents for billing calls. From outage calls to billing calls, disconnects to emergency locates and more, CRC is there for its membership 24/7/365. By partnering with CRC, members find peace of mind as well as a cost-effective solution to their call handling needs.

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